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FAQ

How much costs the call to the 116 000 Hotline?

Calling to the 116 000 hotline is free to the caller.

Who can call to the Missing Children Hotline?

Anybody, who want to talk about missing children, can call to the Missing Children Hotline - children, parents, relatives, professionals.

If I call the 116 000 number who is answering the call?

Trained counsellors are answering the 116000 call. The counsellors conduct crises counselling, offer emotional support and give directions on how to act in your situation.

If I have information about a missing child, but I don’t want to get involved, what should I do?

It is of the utmost importance that if somebody has information about a missing child that it would be forwarded. This could save a child’s life! The caller who notifies this to the missing children hotline can stay anonymous.